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ConnectedSpine Care

Your perspective. A clearer next step.

Bring the information that matters to the care conversation. Make your sharing choices clear. Follow the next steps your clinician releases.

From your first question to the next step.

Care connects your preparation, available information and professional review. Each part of the journey has a clear purpose, with your perspective at the start and clinical judgment at the center.

01

Your information has a source

Your own account, retrieved records and professional interpretation remain distinct, so their origins stay clear.

02

Review has a clear owner

John supports the review process. A clinician evaluates the information and makes clinical decisions.

03

Sharing has a defined purpose

Preparing information, permitting assistance and sharing with another participant each have their own explicit choice.

See each feature work

One workflow at a time.

Watch the film and explore each step. See who acts, what is shared and what happens next.

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A useful care conversation begins with what matters to you. Start with your concerns and the questions you want to ask. Add relevant history, medicines, and personal goals. Review your answers, with time to check the details. Submit the assessment when you are ready. Your answers stay attributed to you. Sharing with a clinician is a separate choice.

ConnectedSpine Care

Visit preparation

Prepare the concerns, history and questions you want your care team to understand.

Patient

Describe what matters

Your concerns and questions

1 / 4

Your answers remain attributed to you. Submitting an assessment does not itself share it with a clinician.

Read every step
  1. Patient: Describe what matters. Your concerns and questions.
  2. Patient: Add relevant context. History, medicines and goals.
  3. Patient: Review your answers. An assessment to check.
  4. Patient: Submit when ready. Patient-reported information.
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Available records can add context to your care conversation. Choose a supported record source. Review the information requested and the purpose of retrieval. Follow the request as available records return. Check what arrived, including partial or unavailable information. Coverage depends on the source. Retrieval and sharing have separate permissions.

ConnectedSpine Care

Available record connections

Request available records through supported connections, with a defined purpose and permission.

Patient

Choose a supported source

Selected record connection

1 / 4

Coverage varies by source. Retrieving records does not automatically share them with others or send them to John.

Read every step
  1. Patient: Choose a supported source. Selected record connection.
  2. Patient: Review retrieval permission. Purpose and retrieval scope.
  3. Connection: Request available records. Request status.
  4. Patient: Check the coverage. Available, partial or unavailable.
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Here is how sharing works in ConnectedSpine Care. Start with a submitted assessment you want to share. Choose the eligible clinicians who should receive it. Review the information, purpose, and named recipients. Confirm your selection to make this specific share. A newly eligible clinician is not added automatically. Your selection stays specific.

ConnectedSpine Care

Sharing with your clinician

Choose which eligible clinicians receive a submitted assessment.

Patient

Select the assessment

A submitted assessment

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Recipients are an explicit choice. A newly eligible clinician does not inherit an earlier share.

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  1. Patient: Select the assessment. A submitted assessment.
  2. Patient: Choose eligible recipients. Named clinician selection.
  3. Patient: Check purpose and scope. The exact sharing permission.
  4. Patient: Confirm the share. Access for selected recipients.
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Clinical review starts with understanding the original information. Open the case context you are authorized to review. Check the patient's original answers and their source. Develop your professional interpretation in a private draft. Prepare clear wording for the patient to understand. Source, interpretation, and patient wording stay distinct. Signature and release are separate actions.

ConnectedSpine Care

Clinical review

Keep source information, professional interpretation and patient wording distinct.

Clinician

Open authorized information

Permitted case context

1 / 4

Private drafts remain separate. Preparing patient wording is not a signature or a release to the patient.

Read every step
  1. Clinician: Open authorized information. Permitted case context.
  2. Clinician: Check original answers. Patient-reported source.
  3. Clinician: Develop the interpretation. Private professional draft.
  4. Clinician: Prepare patient wording. Draft awaiting a separate release.
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John supports professional review with context and sources. An authorized clinician explicitly requests assistance for permitted context. John finds relevant, eligible released knowledge. The suggestion includes sources and limitations to examine. The clinician evaluates the suggestion and makes the decision. Assistance remains advisory. Diagnosis, prescribing, signatures, and patient release remain professional responsibilities.

ConnectedSpine Care

How John assists

Bring authorized case context and eligible knowledge into suggestions for professional review.

Authorized clinician

Request assistance explicitly

Selected context with assistance-purpose permission

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Assistance is advisory. It does not independently diagnose, prescribe, order, sign or release information.

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  1. Authorized clinician: Request assistance explicitly. Selected context with assistance-purpose permission.
  2. John: Find eligible knowledge. Relevant, released knowledge.
  3. John: Present sources and limits. A suggestion to review.
  4. Clinician: Evaluate each suggestion. Professional review and decision.
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A reviewed care plan brings the next steps into focus. Draft the goals, responsibilities, and timing. Review the exact plan version and its details. Complete the primary signature and any required co-signature. Release the intended patient-facing information. Patients see the released version. A revised draft receives its own review and required signatures.

ConnectedSpine Care

Reviewed care plans

Keep goals, responsibilities and next steps together in a reviewed plan.

Clinician

Draft the next steps

Goals, plan items and timing

1 / 4

Patients see the released version. A revised draft needs its own review and any required signatures.

Read every step
  1. Clinician: Draft the next steps. Goals, plan items and timing.
  2. Clinician: Review the exact version. A plan version to check.
  3. Clinician: Complete required signatures. Primary signature; co-sign if required.
  4. Clinician: Release patient information. The patient-facing plan.
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Referral coordination connects a recommendation with a clear next step. The clinician records a proposed referral. The patient reviews its destination and purpose. Confirm which information may be shared for this referral. The care team tracks the recorded coordination status. An appointment, recipient acceptance, and payer approval each require their own confirmation.

ConnectedSpine Care

Referral coordination

Follow a clinician recommendation through permission and coordination.

Clinician

Record the recommendation

A proposed referral

1 / 4

Referral coordination does not promise external delivery, recipient acceptance, an appointment or payer approval.

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  1. Clinician: Record the recommendation. A proposed referral.
  2. Patient: Review the destination. Recipient and purpose.
  3. Patient: Confirm permitted sharing. Selected referral information.
  4. Care team: Track coordination. A recorded referral status.
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Appointment coordination begins with a preference and a conversation. Share your scheduling preference. The coordinator reviews the relevant scheduling details. Review a proposed time and the information you need. Accept the proposal when it suits you. An internal reservation is separate from external appointment confirmation. Scheduling access stays separate from the clinical chart.

ConnectedSpine Care

Appointment coordination

Share a preference, review a proposed time and confirm your choice.

Patient

Share a preference

Scheduling request

1 / 4

An internal reservation is separate from an externally confirmed appointment. Scheduling access does not open the clinical chart.

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  1. Patient: Share a preference. Scheduling request.
  2. Coordinator: Review scheduling details. Permitted scheduling information.
  3. Coordinator: Propose an available time. Appointment proposal.
  4. Patient: Accept the proposal. Proposal accepted.
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Every conversation has an audience. Keep yours clear. Open the conversation you are authorized to use. Check the named participants before you write. Compose your message and review the details. Send it to the participants in this conversation. Patient-visible and staff-only threads stay distinct. Use the appropriate urgent-care route for emergencies.

ConnectedSpine Care

Conversations with a clear audience

Keep each message with its intended participants.

Participant

Open a conversation

An authorized thread

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Patient-visible and staff-only conversations stay distinct. Messaging is not an emergency channel or a promise of an immediate reply.

Read every step
  1. Participant: Open a conversation. An authorized thread.
  2. Participant: Check the audience. Named conversation participants.
  3. Participant: Write and review. An unsent message draft.
  4. Participant: Send to this conversation. Message sent to its participants.
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Your daily journal gives your own observations a place. Record a check-in in your own words. Review the entry and make any changes. Save it privately, ready for you to revisit. Choose a separate share with selected clinicians when appropriate. Saving does not share. Private entries stay outside automatic care-team, payer, and John views.

ConnectedSpine Care

A private daily journal

Record a check-in and choose whether to share a saved entry.

Patient

Record a check-in

A journal entry

1 / 4

Saving does not share. Private entries do not automatically enter care-team, payer or John views.

Read every step
  1. Patient: Record a check-in. A journal entry.
  2. Patient: Review the entry. Your words to check.
  3. Patient: Save it privately. Private saved entry.
  4. Patient: Choose a separate share. Only the selected clinician recipients.
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Follow-up keeps your response connected to the plan. Open the task linked to your released care plan. Complete the response and check what you have written. Submit it to the clinicians stated for this follow-up. A clinician can record an acknowledgment. Acknowledgment records a review action. Your clinician remains responsible for the clinical interpretation and next decision.

ConnectedSpine Care

Follow-up with context

Respond to the follow-up linked to your released plan.

Patient

Open the follow-up

A task linked to a released plan

1 / 4

Acknowledgment records a review action. It does not establish agreement, completed treatment or clinical clearance.

Read every step
  1. Patient: Open the follow-up. A task linked to a released plan.
  2. Patient: Complete and review. Your follow-up response.
  3. Patient: Submit to the stated clinicians. Response submitted.
  4. Clinician: Record acknowledgment. Acknowledgment recorded.

Take the next step

Bring your perspective to the conversation.

Explore a care workspace that connects patient preparation, deliberate sharing and clinician-reviewed next steps.

Start with what matters

Organize your questions, relevant information and goals before submitting an assessment.

Understand your choices

Review the information, purpose and recipient before confirming a share.

Find your route

Product access follows your account, role and applicable permissions. Contact us for an introduction or account help.

Continue exploring

Find the next useful conversation.

Explore the patient perspective