Prepare at your pace
Organize your questions and relevant information, then review your assessment before submitting it.
Home
For patients & caregivers
Bring your questions. Understand your next step.
Your experience belongs at the start of the conversation. Prepare what matters, choose who receives it and stay connected to clinician-reviewed next steps.
Your perspective
For patients & caregivers
Your experience belongs at the start of the conversation. Prepare what matters, choose who receives it and stay connected to clinician-reviewed next steps.
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Your perspective belongs at the center of the care conversation. ConnectedSpine Care gives preparation, sharing, and follow-up a clear relationship. Begin with your concerns, relevant history, medicines, and the questions you want your clinician to understand. Review your information. Choose the eligible recipients and purpose when you decide to share a submitted assessment. Use clinician-released information as the reference for appointments, conversations, and the next steps in your plan. Keep a private journal and respond to follow-up in the context of that released plan. Explore the patient workflows, understand the choices at each stage, and find access information on the contact page.
Make room for what matters to you.
A concern, an everyday goal or a question can shape the care conversation. Follow your part of the journey with a clear view of what you are preparing, what you choose to share and what happens next.
Choose who sees what
Saving an answer or journal entry is separate from sharing it with selected, eligible recipients.
Keep the next step in context
Information released by your clinician gives coordination and follow-up a shared reference.
See each feature work
One workflow at a time.
Watch the film and explore each step. See who acts, what is shared and what happens next.
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A useful care conversation begins with what matters to you. Start with your concerns and the questions you want to ask. Add relevant history, medicines, and personal goals. Review your answers, with time to check the details. Submit the assessment when you are ready. Your answers stay attributed to you. Sharing with a clinician is a separate choice.
ConnectedSpine Care
Visit preparation
Prepare the concerns, history and questions you want your care team to understand.
Patient
Describe what matters
Your concerns and questions
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Your answers remain attributed to you. Submitting an assessment does not itself share it with a clinician.
Read every step
- Patient: Describe what matters. Your concerns and questions.
- Patient: Add relevant context. History, medicines and goals.
- Patient: Review your answers. An assessment to check.
- Patient: Submit when ready. Patient-reported information.
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Available records can add context to your care conversation. Choose a supported record source. Review the information requested and the purpose of retrieval. Follow the request as available records return. Check what arrived, including partial or unavailable information. Coverage depends on the source. Retrieval and sharing have separate permissions.
ConnectedSpine Care
Available record connections
Request available records through supported connections, with a defined purpose and permission.
Patient
Choose a supported source
Selected record connection
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Coverage varies by source. Retrieving records does not automatically share them with others or send them to John.
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- Patient: Choose a supported source. Selected record connection.
- Patient: Review retrieval permission. Purpose and retrieval scope.
- Connection: Request available records. Request status.
- Patient: Check the coverage. Available, partial or unavailable.
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Here is how sharing works in ConnectedSpine Care. Start with a submitted assessment you want to share. Choose the eligible clinicians who should receive it. Review the information, purpose, and named recipients. Confirm your selection to make this specific share. A newly eligible clinician is not added automatically. Your selection stays specific.
ConnectedSpine Care
Sharing with your clinician
Choose which eligible clinicians receive a submitted assessment.
Patient
Select the assessment
A submitted assessment
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Recipients are an explicit choice. A newly eligible clinician does not inherit an earlier share.
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- Patient: Select the assessment. A submitted assessment.
- Patient: Choose eligible recipients. Named clinician selection.
- Patient: Check purpose and scope. The exact sharing permission.
- Patient: Confirm the share. Access for selected recipients.
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Appointment coordination begins with a preference and a conversation. Share your scheduling preference. The coordinator reviews the relevant scheduling details. Review a proposed time and the information you need. Accept the proposal when it suits you. An internal reservation is separate from external appointment confirmation. Scheduling access stays separate from the clinical chart.
ConnectedSpine Care
Appointment coordination
Share a preference, review a proposed time and confirm your choice.
Patient
Share a preference
Scheduling request
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An internal reservation is separate from an externally confirmed appointment. Scheduling access does not open the clinical chart.
Read every step
- Patient: Share a preference. Scheduling request.
- Coordinator: Review scheduling details. Permitted scheduling information.
- Coordinator: Propose an available time. Appointment proposal.
- Patient: Accept the proposal. Proposal accepted.
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Every conversation has an audience. Keep yours clear. Open the conversation you are authorized to use. Check the named participants before you write. Compose your message and review the details. Send it to the participants in this conversation. Patient-visible and staff-only threads stay distinct. Use the appropriate urgent-care route for emergencies.
ConnectedSpine Care
Conversations with a clear audience
Keep each message with its intended participants.
Participant
Open a conversation
An authorized thread
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Patient-visible and staff-only conversations stay distinct. Messaging is not an emergency channel or a promise of an immediate reply.
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- Participant: Open a conversation. An authorized thread.
- Participant: Check the audience. Named conversation participants.
- Participant: Write and review. An unsent message draft.
- Participant: Send to this conversation. Message sent to its participants.
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Your daily journal gives your own observations a place. Record a check-in in your own words. Review the entry and make any changes. Save it privately, ready for you to revisit. Choose a separate share with selected clinicians when appropriate. Saving does not share. Private entries stay outside automatic care-team, payer, and John views.
ConnectedSpine Care
A private daily journal
Record a check-in and choose whether to share a saved entry.
Patient
Record a check-in
A journal entry
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Saving does not share. Private entries do not automatically enter care-team, payer or John views.
Read every step
- Patient: Record a check-in. A journal entry.
- Patient: Review the entry. Your words to check.
- Patient: Save it privately. Private saved entry.
- Patient: Choose a separate share. Only the selected clinician recipients.
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Follow-up keeps your response connected to the plan. Open the task linked to your released care plan. Complete the response and check what you have written. Submit it to the clinicians stated for this follow-up. A clinician can record an acknowledgment. Acknowledgment records a review action. Your clinician remains responsible for the clinical interpretation and next decision.
ConnectedSpine Care
Follow-up with context
Respond to the follow-up linked to your released plan.
Patient
Open the follow-up
A task linked to a released plan
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Acknowledgment records a review action. It does not establish agreement, completed treatment or clinical clearance.
Read every step
- Patient: Open the follow-up. A task linked to a released plan.
- Patient: Complete and review. Your follow-up response.
- Patient: Submit to the stated clinicians. Response submitted.
- Clinician: Record acknowledgment. Acknowledgment recorded.
Take the next step
Bring your perspective to the conversation.
Explore a care workspace that connects patient preparation, deliberate sharing and clinician-reviewed next steps.
Start with what matters
Organize your questions, relevant information and goals before submitting an assessment.
Understand your choices
Review the information, purpose and recipient before confirming a share.
Find your route
Product access follows your account, role and applicable permissions. Contact us for an introduction or account help.
Caregivers can use these guides with a patient. Acting on a patient's behalf requires an established representative authority and the appropriate permissions.