Your voice matters.
Your experience, questions and sharing choices belong in the care conversation.
Connected care. Human expertise.
A clearer path
through spine care.
Your information, clinical expertise and the next step — brought closer together.
Discover how ConnectedSpine connects patients, clinicians and care teams, with assistance from John T-800.
Built around people. Guided by clinical expertise.
THE STARTING POINTYour information
HUMAN EXPERTISEYour clinician
CONNECTED SUPPORTYour next step
Built around the care conversation.The ConnectedSpine story
A clearer path through spine care.
Why we connect care, knowledge and professional judgment—and the values behind every connection.
Voice, music & captions
Read transcript
Care begins with a person. What you feel. What you hope to get back to. And the questions you want someone to understand. ConnectedSpine brings patient information, professional expertise, and the next step into a clearer relationship. With Care, the journey starts with your voice: your concerns, history, medicines, and goals. Sharing has a purpose. You choose the assessment and eligible clinicians, review what they're receiving, and confirm. Clinicians can follow information back to its source, consider assistance, and apply their own judgment. An AI suggestion, a professional decision, and information released to a patient each have their own place. A released care plan gives patients and authorized teams a shared reference for coordination and follow-up. Teaching brings another kind of knowledge: professional experience that can be questioned, clarified, and reviewed. Approved knowledge has its own release process. Our values start with people: respect for your choices, respect for professional judgment, and care with a clear purpose. Technology should make those responsibilities easier to understand. Across every connection, the principle is simple: know the source, know the purpose, and know who's responsible. ConnectedSpine. A clearer path through spine care.
What we stand for
Behind every record,
there is a person.
Technology earns its place in care when it helps people understand, participate and make informed decisions.
Expertise stays human.
AI helps organize and support. Qualified professionals bring judgment and responsibility.
Clarity builds trust.
Know the source, the purpose and the people involved in each next step.
01 / The care journey
Separate steps.
A more connected experience.
Follow one illustrative journey. See how the same information looks different to a patient, a clinician and a payer.
Original source
Start with what matters to you.
Organize your questions and the information you choose to provide before a conversation with your clinician.
Visible to the patient
Your questions and information.
Purposeful, scoped access
Read the complete care journey
- Prepare: Start with what matters to you.
Organize your questions and the information you choose to provide before a conversation with your clinician.
Patient: Your questions and information. Clinician: Information prepared for the care team, when authorized. Payer: No patient information is shared in this step.
- Authorize: Bring available information together.
A defined permission allows relevant records to be requested. Availability depends on the source and the supported connection.
Patient: The sources and scope you authorize. Clinician: Retrieval alone grants no clinician access. Clinical sharing needs separate authority. Payer: Record retrieval does not give a payer access.
- Review: Assistance, with a clinician in control.
With assistance-purpose permission and an explicit clinician request, John can help organize context. A clinician evaluates the sources and makes the clinical decision.
Patient: Information the clinician releases to you. Clinician: Source context and suggestions to review. Drafts stay separate. Payer: Private clinician drafts and John suggestions are not disclosed.
- Coordinate: Make the next step understandable.
The reviewed plan gives the care conversation a shared reference. Any disclosure has a named recipient and a defined purpose.
Patient: The plan and next steps released by your clinician. Clinician: A reviewed plan for coordination with authorized participants. Payer: Only the documentation explicitly released for the stated purpose.
- Follow up: Keep the conversation connected.
Follow-up information can support the next clinician conversation. A new use or recipient may require a separate permission.
Patient: Your follow-up and the information released to you. Clinician: Authorized updates for the next review. Payer: Earlier disclosure does not create unrestricted future access.
02 / Two workspaces. One purpose.
Care and expertise,
thoughtfully connected.
Care supports the care journey. Teaching structures clinical knowledge. John connects authorized context with appropriately released expertise.
CAREPatient & care-team workspace
A shared reference
for the care journey.
Patient preparation, clinician review and coordinated next steps, built around authorized information.
Prepare→Review→Coordinate
Explore ConnectedSpine Care TEACHINGProfessional workspace
Clinical expertise.
With a path to review.
A dedicated workspace for clinicians to contribute structured knowledge for clarification, review and governed release.
Contribute→Review→Release
Explore ConnectedSpine Teaching Connected through governed knowledge. Patient records do not automatically become teaching material.
03 / Meet John T-800
Assistance that keeps
expertise in the loop.
John is the assistance layer in ConnectedSpine: helping organize context and support a clinician’s review.
A suggestion, a professional decision and information released to a patient are different stages. Each has a clear place in the workflow.
See how John learns and assists04 / Trust by understanding
The right information.
For the right purpose.
Explore trust & privacy 01
Verified participants
Public information is open to read. Protected product access has a separate verification process.
02
Purposeful permissions
Retrieving records, using assistance and sharing information serve different purposes.
03
Professional review
John’s suggestions remain distinct from a clinician’s decision and released information.
How do I get started with Care?
Use the Care access enquiry to discuss the appropriate next step for you or your organization. Available workflows depend on your role, permissions and configured services.
What is the difference between Care and Teaching?
Care brings patient and care-team workflows together. Teaching is the professional workspace for structured expertise and review. Explore Teaching.
Does John replace my clinician?
John is an assistance layer. Clinicians review information and make clinical decisions. Prepared website examples explain the workflow and do not provide medical advice.
Will all my health records be available?
Record availability depends on the source, supported connections and your authorization. A complete history from every clinic is not promised.